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American Tri-Star Insurance Services National City

1047 reviews

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Opening Hours: Closed Now now

Address: 1039 Highland Ave, National City, CA 91950, USA Get Directions

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Service	Sub Service	Average Price Range (USD)
Insurance Brokerage	Worker's Compensation Insurance	$15 - $30 Call to Book
	Business Policy Renewal	$20 - $40 Call to Book
	New Insurance Policies	$25 - $50 Call to Book
Customer Service	Policy Information Assistance	$10 - $20 Call to Book
	Policy Comparisons	$15 - $25 Call to Book
	Consultation for New Customers	$10 - $30 Call to Book

ABOUT Services Excellence Summary

Review of Customer Feedback: Geared for Success American Tri-Star Insurance Services National City is customer-centric, a quality demonstrated by their response to a concern by business owner, Mehman, who stated on April 24, 2022, claimed that American Tri-Star would not keep a quote provided for Workman's comp insurance. He expressed his dismay at the practices of the company after they declined to honor the quote that he had initially obtained from them. Mehman also noted that the agent re-submitted his quote and the cost estimate had increased by almost three times the original quote. This got him off guard since the part of getting the quote was hard when working on a deadline. The client's most profound objection was the apparent bait-and-switch tactics employed by the firm. Would you do business with a company like this? On 12th April 2022, Mehman discovered that there was a problem with the company’s strategy as he was still shopping insurance providers to find the best fit. After a week, the original quote obtained within a week was used. This prompted him to go back to American Tri-Star so that he can get more crucial details before buying the Workman's comp insurance since he wanted to see if the quote that was previously issued would remain the same. Requesting the agent to confirm whether the quote that was offered a week ago would still be identical would be a considerable achievement. Saúl Bernal earned a recommendation from Taylor Corencorlin on 24th April 2022. He commended Saúl's honesty and professionalism, and I have a lot of time for him. However, Mehman gave insight, vowing to revise his previous post on April 2, 2023, he realized that the firm's agents depend on repeat customers. This happens since the comments made by the agent serve as the product's effective marketing strategy, and the client finds the agent who can persuade the customer to give the transaction a go for the customer to access and utilize the product. However, sometimes the companies forget about the fact that the customer is always right. Could the part of the previous post been omitted for the former part of the agent? In a post dated April 9, 2023, another customer, Taylor Corencorlin, praised Sarai Delgado for the excellent job done. In the message, he thanked the agent for his detailed and prompt claim handling. He also thanked her for his assistance. The agent offered a highly satisfactory service to him. Another reviewer, Peyton Pierson, on April 21, 2023, promised to support the firm's ongoing services. He appreciated the services offered by Sarai Delgado, whom he termed as exceptional...